Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!usc!zaphod.mps.ohio-state.edu!rpi!crdgw1!zephyrus!darweesh
From: darweesh@zephyrus.crd.ge.com (Michael Darweesh)
Newsgroups: comp.sys.mac.programmer
Subject: Re: Why doesn't Apple support their users and developers?
Message-ID: <14550@crdgw1.crd.ge.com>
Date: 5 Dec 90 22:20:55 GMT
References: <1CE00001.a8frf3@tbomb.ice.com> <47122@apple.Apple.COM>
Sender: news@crdgw1.crd.ge.com
Organization: General Electric Corporate R&D Center
Lines: 45

Time for some opinions:

The Bad:

Apple's non-registered developer support sucks!!!

If you are not a registered developer, you basically have to struggle to 
find all of the info out by yourself or buy APDA documentation and pray that
it's up-to-date.

Looking at the MacDTS sample source code is a good thing to do, but it doesn't
show up at apple.com for a while and if you don't have ftp access, you're
not gonna be able to get it very easily at all. Same with the tech notes and
human interface notes.

When you do get you hands on the documentation, you have to hope that its
good. I think Inside Macintosh and the Tech Notes are reasonably good, but
the supplemental sound manager documentation (for example) was pretty bad.

How am I supposed to be able to make enough money to become an official
developer if I can't debug my Mac program in the first place due to lack
of technical support?


Good:

People like "-Phil" (Shapiro-from Think,makers of Think C and Pascal).
I hope he gets paid for all of the time he puts into answering developer
questions.

Some random people from Apple. Sometimes one or two will spend some significant
time answering questions via this Bboard even though it is rumored that they
must do it "on their own time".




I truly feel sorry for the begining Mac developers who don't have access to 
the Internet. Without comp.sys.mac.programmer, I would never have continued
trying to program my Mac.

Enough with that thread for me. I could go on and on, but no...

-Mike Darweesh
weesh@crd.ge.com