Path: utzoo!censor!geac!torsqnt!news-server.csri.toronto.edu!cs.utexas.edu!uunet!bu.edu!bucsf.bu.edu!eggbert From: eggbert@bucsf.bu.edu (Eugene Wang) Newsgroups: comp.dcom.modems Subject: Re: Practical Peripherals Tech Support Message-ID: Date: 7 Dec 90 15:32:20 GMT References: <28617@usc> Sender: news@bu.edu.bu.edu Organization: Boston University Lines: 37 In-reply-to: kjh@pollux.usc.edu's message of 4 Dec 90 22:06:08 GMT > I called PPI Tech support about 15 minutes ago. They were very friendly. > The technician I talked to (Roland) said that the problems I was having > probably indicated that I just "got lucky", and got a bad modem. This > may be true, as at least one person on this newsgroup has no problems > with his 9600SA. For companies that are interested in the PP9600SA, you can call up and request FREE evaluation units. The very small company I work for was setting up a Novell access server with high speed modems for one of our customers and PP was very willing to provide us will a couple of their PP9600SAs. Because of this, I've been steadily using the PP9600SA for the past two weeks. So far, I've been quite pleased and I am leaning toward getting one myself. I've had no problems connecting at 2400bd or 9600bd with and without MNP/V.42bis. I've made successful connections with other non-PP 9600bd modems such as the Hayes Ultra, USR Dual Standard, and Multitechs at V.32 and had very fast downloads, consistently above 1100cps. I haven't tried calling a PP9600SA since I know of no others. Does anyone know where I could to try this out? This is even with the Rev 1.05 firmware. Given the excellent performance I've received so far, it's low price (even at wholesale, it's about half the price of a USR), I would recommend the PP9600SA. -- Eugene Wang eggbert@bucsf.bu.edu