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From: mvanbusk@bcm1a05.attmail.com
Newsgroups: comp.dcom.telecom
Subject: Re: Theft of Phone Service
Message-ID: <15297@accuvax.nwu.edu>
Date: 6 Dec 90 19:30:31 GMT
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X-Telecom-Digest: Volume 10, Issue 871, Message 6 of 11


As a billing representative who has investigated many fraud cases my
advice to Mr/Ms Van Gale would be:

  1) Ask Contel for a one time goodwill adjustment (assuming they have no
     previous claim history).

  2) Check with your insurance agent to see if this type of loss is covered
     under your homeowners policy.

  3) If the first two fail cross your fingers and head for the lawyers 
     office.


Good Luck!


Mark Van Buskirk       Rolling Meadows Il     708-228-7075