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From: chou@cs.washington.edu (Pai Chou)
Newsgroups: comp.sys.mac.programmer
Subject: Re: Why doesn't Apple support their users and developers?
Message-ID: <14061@june.cs.washington.edu>
Date: 9 Dec 90 22:32:52 GMT
References: <1CE00001.a8frf3@tbomb.ice.com> <47122@apple.Apple.COM> <14550@crdgw1.crd.ge.com>
Reply-To: chou@june.cs.washington.edu (Pai Chou)
Organization: University of Washington, Computer Science, Seattle
Lines: 26

In article <14550@crdgw1.crd.ge.com> darweesh@zephyrus.crd.ge.com (Michael Darweesh) writes:
>Apple's non-registered developer support sucks!!!
>
>If you are not a registered developer, you basically have to struggle to 
>find all of the info out by yourself or buy APDA documentation and pray that
>it's up-to-date.
>...
>When you do get you hands on the documentation, you have to hope that its
>good. I think Inside Macintosh and the Tech Notes are reasonably good, but
>the supplemental sound manager documentation (for example) was pretty bad.


I agree.  Also, they have pretty bad support for a lot of the international
system software (except Japanese).
I ordered the Taiwanese OS from them over a year ago.  They were
selling only version 5.0 while 6.0.3 had been available before that time.
It came with a note, "The documentation is not ready at this time;
it will be mailed to you when it becomes available."
They never mailed it to me, because they don't sell it any more
(they put it on the DEVELOP CD ROM).

Then I bought the Script Manager's package which was also pretty bad.
It had two very outdated OS's (KanjiTalk and Arabic).


Pai Chou