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From: jdominey@bsga05.attmail.com
Newsgroups: comp.dcom.telecom
Subject: Re: My Phone Bill - a Subtle AT&T Error
Message-ID: <15373@accuvax.nwu.edu>
Date: 10 Dec 90 16:58:00 GMT
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X-Telecom-Digest: Volume 10, Issue 878, Message 4 of 11


In Digest #874, Steve Kass <skass@drew.edu> writes about an error on the
billing for some AT&T calls under Reach Out America.

>Try explaining that to an AT&T representative.  An occasional two
>bucks here and there could amount to big money for the
>telecommunications giant.  Or maybe a programmer is getting very rich
>somewhere.

>I still like AT&T, but I have to wonder how often I miss things like
>this.

Much as I hate to defend something as inexcuseable as a billing
error ... most AT&T residential billing is still done through the
local company (NJ Bell, in this case).  It would be darn hard for AT&T
to make an illegal buck off this sort of thing.


Jack Dominey|AT&T Commercial Marketing| 800 241-4285 | AT&T Mail: !dominey