Xref: utzoo comp.sys.mac.hardware:7262 comp.sys.mac.misc:6697 Path: utzoo!utgpu!mnetor!frank From: frank@mnetor.UUCP (Frank Kolnick) Newsgroups: comp.sys.mac.hardware,comp.sys.mac.misc Subject: Re: Req. for info on Caere's "Typist" Keywords: OCR, Caere, scanners Message-ID: <5628@mnetor.UUCP> Date: 12 Dec 90 16:06:47 GMT References: <1990Dec10.224843.2857@spectra.com> Reply-To: frank@mnetor.UUCP (Frank Kolnick) Organization: Motorola Technical Systems Division, Toronto Design Centre Lines: 23 In article <1990Dec10.224843.2857@spectra.com> scott@spectra.com (Tim Scott) writes: >Could anyone offer comments about Caere's new "Typist" product? I bought Typist about six weeks ago. I just returned it. It simply would not work with my system (Mac IIsi). Caere's tech. support line was always busy, so I left a message almost every day for two weeks. They have yet to return any of those calls. Once, I decided to stay on hold (for 45 min., long distance) until I got through. The tech. person walked me through a series of experiments (motsly removing every init and scsi device) with no success. He promised "to get to the bottom of this" and phone me back. That was three weeks ago. Anyway, that's my experience. I think I'll probably try a third-party hand-held scanner (like the Logitech) and a stand-alone OCR program. (Any advice on this combination would be appreciated. In retrospect, this is probably a better idea. Typist's image scanning abilities are minimal, and its only 300dpi.) -- Frank Kolnick, Basis Computer Systems Inc. UUCP: {allegra, linus}!utzoo!mnetor!frank