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From: ehopper@ehpcb.wlk.com (Ed Hopper)
Newsgroups: comp.dcom.telecom
Subject: Re: Don't Pay For Slamming
Message-ID: <15457@accuvax.nwu.edu>
Date: 17 Dec 90 12:09:54 GMT
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X-Telecom-Digest: Volume 10, Issue 885, Message 6 of 10


Understand that I do not advocate blithely failing to pay the bill.
Rather, to contact a management person at the offending carrier and
demand that the calls be written off as compensation for the wrong of
improperly assigning the line to the carrier.  Hence the reason that I
advocate *IMMEDIATELY* dealing with a management person who has the
authority to negotiate compensation.

Should such negotiations fail, I would explore the disputed charges
options available under local PUC rules and finally court action.

Admittedly, in my own case, I had the additional lever of being an
AT&T employee.  I could accurately claim that I anticipated paying
nothing due to AT&T management benefits.  This arguement, plus
possibly some sense of "professional courtesy" undoubtedly motivated
Sprint to write off the calls.  However, I believe that any slammee is
entitled to this form of compensation.  One should, at least, attempt
to receive it.


Ed Hopper

BBS: 713-997-7575  ehopper@attmail.com  ehopper@ehpcb.wlk.com
coming soon: ehopper@ncr.att.com ????!!!!!  :-)


[Moderator's Note: I left Ed's cute pseudo address attached again this
time for one reason: As a plug for the final message in this issue
dealing with 'The Wrong Choice'.  PAT]