Path: utzoo!censor!geac!torsqnt!news-server.csri.toronto.edu!rutgers!ucsd!swrinde!zaphod.mps.ohio-state.edu!unix.cis.pitt.edu!dsinc!casbah.acns.nwu.edu!accuvax.nwu.edu!nucsrl!telecom-request From: heiby@mcdchg.chg.mcd.mot.com (Ron Heiby) Newsgroups: comp.dcom.telecom Subject: Re: On Who You Owe When Slammed Message-ID: <15477@accuvax.nwu.edu> Date: 18 Dec 90 21:54:30 GMT Sender: news@accuvax.nwu.edu Organization: Motorola Computer Group, Schaumburg, IL Lines: 44 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 887, Message 9 of 12 Patrick raises a few good points in pointing out that there's that pesky third party in there. I think he's still missing the central point, though. >package to an employee and tell them to take it to the 'express >office' for shipment. You neglect to say *which* express company, and Ah, but we all chose a particular LD company to be our one + default carrier, so the local operating company *has* been told how to direct our calls. If the LOC uses the wrong LD company, then one of two things happened. 1) They made a mistake. 2) Some LD company slammed the customer. >When you get the bill from Pat, you can't refuse to pay because your >employee/agent took the package to the wrong place. Get it straight >with your agent/employee instead ... the interstate delivery service >did as instructed. Ok, let's examine each of the two possibilities. I say that in case number 1, the LOC owes the LD carrier for the entire amount of the LD calls improperly placed. Routing of my LD calls is part of what I'm paying outrageous monthly sums to the LOC for, anyway. I say that in case number two, the LD carrier shouldn't get paid by anybody. >case the LD carrier is not at fault and should be paid, and in fact >under the law they can force you to pay if necessary by suing you, As I say above, if the LD carrier is not at fault, then the LOC *is*, and it is *they* who should pay for their mistakes. If LD carriers had to eat the cost of their slamming, they would find that it was no longer profitable to slam. If the LD carriers are "victims" of their direct marketing companies, then they should fire those companies that are slamming and seek to recover the lost LD revenues from the slime-balls. If the LOCs had to eat the cost when they made such mistakes, they would quickly figure out how to make fewer such mistakes. Ron Heiby heiby@chg.mcd.mot.com Moderator: comp.newprod