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From: yarvin-norman@cs.yale.edu (Norman Yarvin)
Newsgroups: comp.dcom.telecom
Subject: Re: On Who You Owe When Slammed
Message-ID: <15547@accuvax.nwu.edu>
Date: 20 Dec 90 06:38:54 GMT
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X-Telecom-Digest: Volume 10, Issue 894, Message 4 of 10


> If you were unable to detect that the service wasn't AT&T when
>you consumed it, what reason do you have to complain now?

The possibility that you might not detect the change, but still not
have received equal service, is is not nonexistent.  You might have
been using a Trailblazer, and getting 30% lower transmission rates on
newsfeeds.  You might have had to spend more time on a conversation,
because of crosstalk, and written it off to the rainy weather.  You
might have been overheard, because of crosstalk or because of bad
security practices on the part of the long distance company.