Path: utzoo!attcan!telly!lethe!torsqnt!news-server.csri.toronto.edu!cs.utexas.edu!uunet!cbmvax!daveh
From: daveh@cbmvax.commodore.com (Dave Haynie)
Newsgroups: comp.sys.amiga
Subject: Re: Amiga Ad on KGO Radio
Message-ID: <16686@cbmvax.commodore.com>
Date: 19 Dec 90 20:38:57 GMT
References: <4162@mindlink.UUCP> <1990Dec19.065307.24051@cunixf.cc.columbia.edu> <1990Dec19.153711.25273@javelin.es.com>
Reply-To: daveh@cbmvax.commodore.com (Dave Haynie)
Organization: Commodore, West Chester, PA
Lines: 32

In article <1990Dec19.153711.25273@javelin.es.com> pashdown%javelin@dsd.es.com writes:
>es1@cunixb.cc.columbia.edu (Ethan Solomita) writes:

>>	When was the call made? After 5PM? I don't think it is
>>Commodore's fault if they only pay people to work 9-5. It sounds
>>like the caller spoke to the janitor who had no clue what was
>>going on. 

You generally get Security after hours, I don't think janitors
answer the phone.

>After 5:00 PM Phone Call Tests To Two Computer Companies:
>
>Company A:  RING RING "Hello, you have reached Company A Computers.  Our hours
>are nine a.m. to five p.m. Monday through Friday.  ....

>Company C: RING RING RING RING RING RING  "YEAH?  WHAT DO YOU WANT?"

The company "A" approach is appropriate if you're calling a support number
or something.  But when you call the C= switchboard after hours, that would
be totally inappropriate.  Just because the 9-5ers have gone home doesn't
mean that business stops.  Engineering has people working in it all hours
of the day.  We still may have calls going in and out with folks in 
California, Europe, or the Far East during their business hours.  

>  Pete Ashdown  pashdown%javelin@dsd.es.com  ...dsd.es.com!javelin!pashdown


-- 
Dave Haynie Commodore-Amiga (Amiga 3000) "The Crew That Never Rests"
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		"I can't drive 55"	-Sammy Hagar