Path: utzoo!mnetor!tmsoft!torsqnt!news-server.csri.toronto.edu!cs.utexas.edu!sdd.hp.com!zaphod.mps.ohio-state.edu!samsung!uunet!sjsca4!poffen
From: poffen@sj.ate.slb.com (Russ Poffenberger)
Newsgroups: comp.sys.ibm.pc.misc
Subject: Re: Mail order frustration: Techcom Labs
Keywords: mail order problem unprofessional conduct
Message-ID: <1990Dec18.220914.2046@sj.ate.slb.com>
Date: 18 Dec 90 22:09:14 GMT
References: <227@racsys.UUCP> <20596@oolong.la.locus.com>
Reply-To: poffen@sj.ate.slb.com (Russ Poffenberger)
Organization: Schlumberger Technologies, San Jose, CA.
Lines: 19

In article <20596@oolong.la.locus.com> richg@locus.com (Rich Greenberg) writes:
>In article <227@racsys.UUCP> george@racsys.UUCP (George Rachor Jr.) writes:
> 
> [problem getting delivery of a card that was ordered]
>
>And if the credit doesn't come in shortly, call the credit
>card issuer and request that the charge be reversed.
>They will (usually) do so quite rapidly.
>                                             Rich


PC world magazine has a column called "Consumer Watch" that deals with these
types of problems. They would probably be interested in such discriminatory
behavior.

Russ Poffenberger               DOMAIN: poffen@sj.ate.slb.com
Schlumberger Technologies       UUCP:   {uunet,decwrl,amdahl}!sjsca4!poffen
1601 Technology Drive		CIS:	72401,276
San Jose, Ca. 95110             (408)437-5254