Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!swrinde!zaphod.mps.ohio-state.edu!wuarchive!udel!burdvax!dave
From: dave@PRC.Unisys.COM (David Lee Matuszek)
Newsgroups: comp.sys.mac.misc
Subject: Re: MacWarehouse and "misleading" phone representatives.
Message-ID: <15971@burdvax.PRC.Unisys.COM>
Date: 20 Dec 90 20:53:11 GMT
References: <49901@cornell.UUCP>
Sender: news@PRC.Unisys.COM
Organization: Unisys Corporation, Paoli Research Center; Paoli, PA
Lines: 34

In article <49901@cornell.UUCP> wayner@cello.cs.cornell.edu (Peter Wayner) writes:
>Three days ago, I ordered a IIci cache card from MacWarehouse which
>they assured me was "on the shelves" and would be shipped tonight via
>overnight express. It didn't arrive the next day and when I called to
>enquire they told me it was backordered (supposed to be arriving on
>12/21) and there must have been someone ordering the card at the same
>time and they got the last one.  I bet they just wanted to lock in the
>order.
>
>What has everyone else's experiences been with these mailorder reps?
>Have many other people found this experience?
>
>--Peter Wayner

I have dealt with MacConnection and MacWarehouse on several occasions
over the last couple of years, and I have found them to be uniformly
excellent.  I also have recently used MacZone, and they seem to be in
the same class.

I'm quite convinced that they did not just want to lock your order.
The last time I ordered something (a week ago), I was told that the
thing I wanted was out of stock and would be in within a week.  I
ordered anyway, and got it two days later (instead of the usual one
day).

I've recently heard some bad things in this newsgroup about another
mailorder house (I won't repeat it because I have no personal
information), but MacConnection and MacWarehouse are, so far as I
know, class acts.

-- Dave Matuszek (dave@prc.unisys.com)
-- Unisys Corp. / Paoli Research Center / PO Box 517 / Paoli PA  19301
-- Any resemblance between my opinions and those of my employer is improbable.
< You can put a mouse on an IBM.  And you can put a radio on a motorcycle. >