Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!julius.cs.uiuc.edu!psuvax1!psuvm!cunyvm!byuvm!byuvax!trottiers From: trottiers@yvax.byu.edu Newsgroups: comp.sys.mac.misc Subject: Re: MacWarehouse and "misleading" phone representatives. Message-ID: <1896trottiers@yvax.byu.edu> Date: 20 Dec 90 20:05:12 GMT Lines: 25 In article <49901@cornell.UUCP> wayner@cello.cs.cornell.edu (Peter Wayner) writes: > Three days ago, I ordered a IIci cache card from MacWarehouse which > they assured me was "on the shelves" and would be shipped tonight via > overnight express. It didn't arrive the next day and when I called to > enquire they told me it was backordered (supposed to be arriving on > 12/21) and there must have been someone ordering the card at the same > time and they got the last one. I bet they just wanted to lock in the > order. > > What has everyone else's experiences been with these mailorder reps? > Have many other people found this experience? I've only placed one order with MacWarehouse so I don't know if my experience is typical or not. I ordered a dust cover for my SE/30 with extended keyboard. They sent me one to fit a standard keyboard. I called back and told them of their mistake. They told me to keep the wrong dust cover and they immediately sent the correct one which I received the next day. I was pleased because and I gave the cover for the standard keyboard to my mother who has a Mac Plus. Not bad. ********************************************************** * Steve Trottier * AOL: STrottier * * Internet: * Sysop, Mainly Macintosh BBS * * trottiers@yvax.byu.edu * 24 hrs. (801) 374-5438 * **********************************************************