Path: utzoo!attcan!utgpu!news-server.csri.toronto.edu!clyde.concordia.ca!thunder.mcrcim.mcgill.edu!snorkelwacker.mit.edu!apple!julius.cs.uiuc.edu!zaphod.mps.ohio-state.edu!casbah.acns.nwu.edu!accuvax.nwu.edu!nucsrl!telecom-request From: mitel!Software!grayt@uunet.uu.net (Tom Gray) Newsgroups: comp.dcom.telecom Subject: Re: Payphones and DTMF Dialling Message-ID: <15606@accuvax.nwu.edu> Date: 21 Dec 90 13:47:34 GMT Sender: news@accuvax.nwu.edu Organization: Mitel. Kanata (Ontario). Canada. Lines: 30 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 898, Message 5 of 11 In article <15531@accuvax.nwu.edu> U5434122@ucsvc.ucs.unimelb.edu.au writes: >As I described earlier, Telecom Australia has begun installing debit >card telephones, which have fancy LCD displays and pushbutton keypads, >instead of rotary dials (my, we are backward, aren't we.) >I have been trying to discover why these payphones do not have DTMF >dialling enabled. I accosted an installer yesterday and grilled him >[Moderator's Note: Disabling the mouth until supervision would prevent >the phone from being used to call directory enquiries or the operator; >both of whom answer unsupervised, no? PAT] Disabling the mouth piece would prevent the customer from placing an operator assisted call or conversing with an intercept operator. In any event supervision is provided to the originating office by the CAMA office. The CAMA office does this to instruct the originating office to perform the ANI spill. Only then will the customer be connected to the operator. Thus a local office has no way of knowing that the call has been completed. Operators may converse with a payphone before or after supervision is given. Operators may have to request extra payment on an existing call etc. Fraud is prevented by disablng the DTMF pad when the customer is connected to an operator. This is done by either reversing the battery to the set or by providing +48v supervision.