Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!usc!wuarchive!psuvax1!psuvm!cunyvm!ershc
From: ERSHC@CUNYVM
Newsgroups: comp.sys.ibm.pc.hardware
Subject: Stay away from Microlab!
Message-ID: <90363.215437ERSHC@CUNYVM.BITNET>
Date: 30 Dec 90 02:54:37 GMT
Organization: City University of New York/ University Computer Center
Lines: 25

I receintly ordered a hard disk controler and cables for same
from Microlab. I received the card and a floppy controler cable.
I called there customer (dis)service number (A TOLL CALL) and,
after spending a total of 15 minutes on hold, was cut off.
I called again, spent another 20 minutes on hold, and, after
explaining the problem, was givin the option of ordering the
correct cables and having them shipped, and then returning
the cable I got, or shipping the cable I got and then getting
the correct ones. As the first option seemed faster, that is
what I chose. The Service Guy couldn't issue an RMA number,
but said I would be called back by someone with an RMA.

I never got called back (over a two week wait), and I never received
the cables. I sent a certifyed RRR letter (and have received the
return recipt), and have yet to hear from them.

I won't order from them again, I suggest the same for you.

Fore warned is fore armed!
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 eric schweitzer                           In theory, there is no difference
 ershc@cunyvm.cuny.edu                          between theory and practice,
      @cunyvm.bitnet                               But in practice there is.
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