Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!usc!elroy.jpl.nasa.gov!ames!uhccux!bigtuna!pegasus!richard
From: richard@pegasus.com (Richard Foulk)
Newsgroups: comp.unix.sysv386
Subject: Re: Unix Support or lack thereof (Re: '386 Unix Wars)
Keywords: sco unix interactive wars
Message-ID: <1990Dec31.235540.23453@pegasus.com>
Date: 31 Dec 90 23:55:40 GMT
References: <1990Dec30.193929.16181@kithrup.COM> <5553@rsiatl.Dixie.Com>
Organization: Pegasus,  Honolulu
Lines: 14

>Then pay attention to this.  That red herring you run up regarding
>support stank in the CP/M days, it stank in the DOS days and it
>especially stinks with Unix.  Quite frankly we as customers and
>developers don't give a fiddler's damn how much support staff or
>development staff or marketing staff or the front office receptionist
>cost.  That's all a part of doing business.  If you can't run with the
>big boys, don't get off the porch as the old saying goes. One could even
>note that support costs would be minimal if the original product
>exhibited a modicum of quality.  A company does not have to support
>non-existant bugs.  
> [...]

It feels good one someone puts it into words so well.  Thanks, John.
Your whole article was well written, and very much on-target.