Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!netnews.upenn.edu!dsinc!casbah.acns.nwu.edu!accuvax.nwu.edu!nucsrl!telecom-request From: seanwilliams@attmail.com Newsgroups: comp.dcom.telecom Subject: No Outgoing Calls Allowed ... Why? Message-ID: <15810@accuvax.nwu.edu> Date: 4 Jan 91 20:59:39 GMT Sender: news@accuvax.nwu.edu Organization: TELECOM Digest Lines: 43 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 9, Message 6 of 8 I recently acquired a job at a local pizza shop in Enola, PA. They have two phones which customers call to place orders. The number is 732-4000. When a customer calls, the first phone rings in a "2-short-ring" pattern, similar to Bell Atlantic's "Identa*Ring" service, I would assume. When another customer calls, but the first customer is still on the line, the call rings on the second phone, with the same ring-pattern. A few days ago, I needed to use one of the phones to make an outgoing local call to a customer to verify something on an order. I was not permitted to do so (another employee stopped me). He said that the phones could not be used to make outgoing calls. This seemed odd to me, so I asked another employee. The other employee told me that the two phones were somehow linked with the payphone in the lobby (on the same line), and that's why the two phones can't be used to initiate calls. I picked up the receiver on one of the phones, and there was a dial tone. I did not try to make a call, however. The two phones are each typical AT&T wall-mount model type phone. The local telco is Bell of Pennsylvania (Bell Atlantic Company). Does anyone have any information about this? Or can prove why the other employees are incorrect? Thanks! Sean E. Williams AT&T mail: seanwilliams@attmail.com [Moderator's Note: Semi-public (that is a billing distinction only) coin phones can legitimatly have extensions on them for answering purposes only. If what your co-worker said is true -- although it seems to be an odd configuration -- then although you get dial tone when the extension goes off hook, when a number is dialed money would be demanded, and where would you insert it? I say it is an odd configuration because I've never heard of two payphones being arranged to hunt each other when busy. Some incoming only lines do provide dial tone when taken off hook (others -- most? -- simply have battery on the line) but dialing anything but maybe 911/611 returns an intercept message. Maybe your co-worker meant you should *use* the payphones to make calls out. Try some calls and let us know what happens. PAT]