Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!uunet!cs.utexas.edu!sdd.hp.com!hplabs!hpda!hpcupt1!pvallis
From: pvallis@hpcupt1.cup.hp.com (Paul Vallis)
Newsgroups: comp.sys.amiga
Subject: Re: Re: Imagine: "World Famous Support" ??  (LONG)
Message-ID: <-286609992@hpcupt1.cup.hp.com>
Date: 11 Jan 91 06:14:03 GMT
References: <730032@hpmwngf.HP.COM>
Organization: Hewlett Packard, Cupertino
Lines: 17

/ hpcupt1:comp.sys.amiga / mikep@hpmwtd.HP.COM (Mike Powell) /  6:56 pm  Jan  7, 1991 /

	
	Looks like you've discovered like I have of the sub-standard support
	if Impulse....  I have always felt like I was just a problem to
	them, rather than a paying customer.  Their upgrade policy from
	Turbo Silver was a joke!

	-Mike-
----------

        I second the motion.  Everytime I've called them for help, I get
        the STRONG feeling that I'm BOTHERING them;  somehow taking them
        away from the customers "who aren't stupid (the ones who have
        already cracked the Impulse user interface design theory)!"

     -Paul-