Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!usc!wuarchive!rex!uflorida!beach.cis.ufl.edu!cr1
From: cr1@beach.cis.ufl.edu (Anubis)
Newsgroups: comp.sys.amiga
Subject: Re: Kickstart 2.0 updates
Summary: Customer Relations...
Keywords: Do these really exist?
Message-ID: <26300@uflorida.cis.ufl.EDU>
Date: 14 Jan 91 13:42:32 GMT
References: <1991Jan12.204727.9725@tc.fluke.COM>
Sender: news@uflorida.cis.ufl.EDU
Reply-To: cr1@beach.cis.ufl.edu ()
Distribution: usa
Organization: University of Florida CIS Department
Lines: 29

This is in reply to someone who is very upset about not being able to get
Kickstart updates...and I *DO* sympathize.  

The store I purchased my A3000 from is 3 hours from me.  It is not feasable
for me to drive that far to get updates.  What I can't understand is why
can't commodore allow the updates to be posted on FTP sites?  Or on BBS's?
The only thing I can think of is they do not want non-A3000 owners using
WB2.0.  
 
Come on commodore, give us a break. I've spent a long time on the
phone to customer relations trying to get someone to tell me how I can
get an update without having to drive for 6 hours round trip.  The only
thing they've told me is 'where my nearest amiga dealer is'. For
pete's sake, I already know that!

Make the updates available...anyone who has access to a dealer can get
them now as it is.  The only persons you are hurting is the ones who
do not have ready access to a good amiga dealer.

I'd really like to see a reply from someone at commodore.  You don't
have to make the updates public domain to distribute it...this is becoming
a source of much annoyance to me and all the A3000 owners in my area.


--
=-=-=-=-=-=-=-=That is not dead which may eternal lie-=-=-=-=-=-=-=-=-=-=-=-=
*     Christoper Roth                         *  "Machines have no 
*     InterNet  :  cr1@beach.cis.ufl.edu      *   Conscience..."
=-=-=-=-=-=-=-=Yet with strange eons even death may die-=-=-=-=-=-=-=-=-=-=-=