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From: rrd@hpfcso.HP.COM (Ray Depew)
Newsgroups: comp.sys.handhelds
Subject: Re: ARCHIVE CRASH
Message-ID: <7360041@hpfcso.HP.COM>
Date: 9 Jan 91 15:45:44 GMT
References: <1910@xenon.kcl-cs.UUCP>
Organization: Hewlett-Packard, Fort Collins, CO, USA
Lines: 41

In comp.sys.handhelds, akcs.tasmith@hpcvbbs.UUCP (Ted A Smith) writes:

> I too have a problem archiving over RS232 with both rev A and rev D
> 48SX.  I've posted 3 or 4 times to the HP BBS but have gotten no
> responce.  I now just assume that it will fail and that I must reload
> all of memory after any archive.  (A real drag, since I can't use
> port 0 for anything not already on my PC.)

Now, if it were me, this is one time when I'd take seriously the advice 
on the inside back cover of TFM.  (They put it there so you could find
it quickly when you need it.)  I'm talking about the paragraphs which say:

"If you have questions about how to use the calculator, ... you can contact
the Calculator Support department [at] ... "

and 

"If your calculator doesn't seem to work properly, ... mail it to the
                    ^^^^^^^ ^^^^ ^^ ^^^^ ^^^^^^^^
Corvallis Service Center [at] ... "

If you had problems with both your Rev. A and Rev. D calculator, then chances
are that something else is going on, and you should have a long talk with
somebody at HP about it, rather than just assume you're always going to have
to live with  the problem.  Significantly, some people never have trouble
archiving.  The only time I had a problem was shortly before I got the
"LowBat(S)" warning.   -- yes, on my Rev. A, which I will not give up unless
you shoot me first.

Sorry about the condescending tone.  I'm speaking as an HP customer, not 
an employee. 

BTW, the phone numbers are:

(503)757-2004   Support ( 8 am - 3 pm PST/PDT  M-F )
(503)757-2002   Service (no hours given)

---
Regards
Ray Depew
rrd@hpfitst1.hp.com