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Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!uunet!cs.utexas.edu!milano!uudell!upurbmw.dell.com!sblair
From: sblair@upurbmw.dell.com (Steve Blair)
Newsgroups: comp.bugs.sys5,comp.sys.intel,comp.unix.xenix.misc,comp.unix.msdos,comp.unix.misc,comp.unix.sysv286,comp.unix.sysv386
Subject: EMAIL Access to DELL Computer Support groups(corrected post)
Keywords: support, info, not an ad(!!), corrected phone number
Message-ID: <14131@uudell.dell.com>
Date: 14 Jan 91 22:32:23 GMT
Sender: news@uudell.dell.com
Reply-To: sblair@upurbmw.dell.com (Steve Blair)
Followup-To: comp.bugs.sys5
Organization: Dell Computer Corp.
Lines: 36

[last post had wrong phone number, this one has right one. Cancel]
[for previous post has been made to this message...sblair]

------------------------------------------------------------------------------------------------------------------------------------------

Many folks have tried(some successfully) to get email into DELL
regarding our UNIX support. For the record, there are 2
(two) support email addresses that are *officially* supported, 
and read by many folks in our UNIX division here at DELL.


**If you have *DOS* questions, these are not these for DOS**

They are as follows:
____________________


support@uudell.dell.com: 
________________________

This list gateways into the UNIX support staffs, as well as being read by some UNIX developers. Anyone who reads this is compentent, and capable to answer your questions submitted *electronically*.

info@uudell.dell.com: 
_____________________
This list gateways in a manner somewhat like "support" but also has Sales and  Marketing read these from time to time also. Information requests, as well as general "info" can be gathered from these lists.

It is DELL's longstanding, publicly stated tradition to support **ALL**of our customers, be they DOS, or UNIX. We have an 800-624-9896 phone number for those who wish to discuss issues with us in real time.


Hope this helps, and regards,


Steve Blair		DELL UNIX DIVISION
Domain: sblair@upurbmw.dell.com 
Uucp:cs.utexas.edu!uudell!upurbmw!sblair
"No matter where I go, Karl Malden is there to get me"