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From: linc@tongue1.berkeley.edu (Linc Madison)
Newsgroups: comp.dcom.telecom
Subject: Re: Misleading AT&T Advertising
Message-ID: <16175@accuvax.nwu.edu>
Date: 17 Jan 91 09:38:49 GMT
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X-Telecom-Digest: Volume 11, Issue 47, Message 7 of 12


There has been some recent discussion about AT&T ads talking about how
other LD companies call you and try to get you to switch.  Being a
Sprint customer, I get unsolicited calls from *AT&T* asking me to
switch back to them.

A couple of months ago, the AT&T droid called and raved about their
wonderful quality and how their rates are "comparable."  I said,
"Fine.  Put it in writing."  Specifically, I asked for a rate sheet --
you know, the standard interstate rates, 0-11 miles day/eve/night,
etc.  He told me that he couldn't send me one, because, well, it's
"AGAINST POLICY."  I told him that I wasn't terribly impressed by his
refusal to "put it in writing," and placed the handset upon the
switchhook in response to his continued protestations.

The sequel: just over a month ago, another AT&T droid called me.  I
just immediately started in by saying, "Well, your people called me a
few weeks ago and refused to 'put it in writing.'  I need a rate sheet
as a reference before I'll consider switching."  She promised that she
would send one right away.

Well, AT&T, I'm *still* waiting for you to "put it in writing"!


Linc Madison   =   linc@tongue1.berkeley.edu


[Moderator's Note: The winners of the {Ad Age} advertising contest
have been announced, and in the next issue of the Digest, I'll be
printing the winning submissions as submitted by a reader.  You'll
love it, I'm sure!   PAT]