Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!wuarchive!psuvax1!psuvm!deb110
From: DEB110@psuvm.psu.edu (Doug Bischoff)
Newsgroups: comp.sys.amiga
Subject: Re: Imagine: "World Famous Support" ?? (LONG)
Message-ID: <91018.152236DEB110@psuvm.psu.edu>
Date: 18 Jan 91 20:22:36 GMT
References: <730032@hpmwngf.HP.COM> <-286609992@hpcupt1.cup.hp.com>
 <18831fb7.ARN0d9e@cbmami.UUCP> <6983@crash.cts.com>
Organization: Penn State University
Lines: 27


     Impulse bashing is your right and I'm not going to say anything about that
in this posting.  But I thought that amidst all the groaning and bitching there
should be a good word for Impulse lying around here somewhere.

     I received Imagine from a mail-order company.  When I tried to run it (and
I'm sure you all remember my frantic postings at the time: thanks to those who
helped!) it would not due to an error in the imagine.pic file.
     After several calls to the company, prayers for intervention by friendly
deities, I called Impulse one last time to see if there was anything they could
do for me.  (For the record, I believe I spoke to 4 different people, explainin
the problem 4 different times).
     They shipped me a brand new distribution disk.
     FREE.

     Now, mind you I paid $10 for next day air service, but the disk was free.
I HADN'T EVEN SENT IN MY WARRANTY CARD YET!  This guy had no way of knowing tha
I had actually purchased the program!  I was so impressed that all this Impulse
bashing has gotten me a little upset.  Thanks for your time.

/---------------------------------------------------------------------\
| -Doug  Bischoff- |    *** ***    ====--\         | "It's so neat to |
| -DEB110 @ PSUVM- |   *  ***  *     ==|<>\___     | see an AMIGA say |
| -The Black Ring- |    *** ***        |______\    |   "Welcome to    |
| --- "Wheels" --- |      ***           O   O      |   Macintosh""    |
| Corwyn Blakwolfe |     T.R.I.     -------------  | ---- AMIGA ----  |
\---- DEB110@PSUVM.PSU.EDU  D.BISCHOFF on GEnie  THIRDMAN on PAN -----/