Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sun-barr!apple!agate!shelby!siegman@sierra From: siegman@sierra.STANFORD.EDU (siegman) Newsgroups: comp.sys.mac.apps Subject: Re: Excel Crashes When Menu Touched? Message-ID: <88@sierra.STANFORD.EDU> Date: 18 Jan 91 00:16:25 GMT References: <77@sierra.STANFORD.EDU> <1991Jan15.141539.5285@pyro.ei.dupont.com> Distribution: comp.sys.mac.apps Organization: Stanford University Lines: 25 > > I have the same problem, using Excel Version 2.2a. I have made numerous >calls to the tech support line, and they insist that 2.2a is the most >recent version, and they have never seen the problem. It happens on 8 out >of 10 of our Macs that are running 6.0.5. At this point, my solution has been >to start using Wingz again....... > To repeat the solution posted several other places, when you reinstall a system file on a HD using the System Tools floppy disks, the (presumably damaged) system file on the HD is not __completely__ replaced, and hence repaired, unless you trash the old system file before running Installer. Otherwise Installer only updates those individual resources that may have been updated since the system on the HD was first installed; it has no way of recognizing and replacing other system resources on the HD that may be damaged internally. (A dumb way to operate, IMHO.) __Completely_ replacing the system file finally cured my Excel problems, and a number of other problems I'd been having as well. I'm surprised more Mac pros don't know about this. --AES