Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!swrinde!zaphod.mps.ohio-state.edu!caen!umich!sharkey!msuinfo!netnews.upenn.edu!chin From: chin@sg1.chem.upenn.edu (Chin Wu) Newsgroups: comp.sys.next Subject: CO: slab breakdown Message-ID: Date: 20 Jan 91 15:35:48 GMT Sender: news@netnews.upenn.edu Distribution: comp Organization: University of Pennsylvania, Philadelphia, PA Lines: 16 I have posted a message about my NeXT slab breakdown and some complaint about their service. It turned out that the university doesn't have any repair facility and the service center nearby is so busy doing the new product demonstation that they can't answer me promptly. However, the lady, Paule, working in the NeXT service department contacts me soon after reading my message. After a couple of phone conversations, my computer is on its way to L.A. in first class Fidelity Express and as I was told, I can expect the computer back on Wednesday. Yes, they are paying for the fare. I am pleased they can respond to my problem so soon. Obviously, NeXT inc. is still watching carefully anything happening on the net. -- chin@sg1.chem.upenn.edu