Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!wuarchive!zaphod.mps.ohio-state.edu!casbah.acns.nwu.edu!accuvax.nwu.edu!nucsrl!telecom-request From: Barton.Bruce@camb.com (Barton F. Bruce) Newsgroups: comp.dcom.telecom Subject: Re: AT&T Blocking International Calls, Again Message-ID: <16394@accuvax.nwu.edu> Date: 25 Jan 91 07:47:11 GMT Sender: news@accuvax.nwu.edu Organization: Cambridge Computer Associates, Inc. Lines: 25 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 65, Message 9 of 11 In article <16291@accuvax.nwu.edu>, DREUBEN@eagle.wesleyan.edu (Douglas Scott Reuben) writes: > Hopefully, I will get a response which will explain why AT&T continues > to do this, yet after reading some of the other posts, I won't hold my > breath! :( Buy a share of AT&T stock, and ask him at a stockholder's meeting. If you prefer, write to shareholder relations and explain your frustration and intended action, and ask for whatever info you are entitled to to be sure you will be heard at the meeting. I bet your message will not be ignored, but the lesson you get from their PR types may make you sick. [Moderator's Note: That is the reason why I can't recommend that people send letters to customer service or public relations departments. Those folks are NOT in a position to make the changes you request. Their job is merely to buffer your calls and letters so the people at the top don't have to read them or think about anything much. If you are going to write email, send it to the places it will do the most good -- to the chairmen and managers of companies. PAT]