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From: RAF@cu.nih.gov (Roger Fajman)
Newsgroups: comp.dcom.telecom
Subject: Re: MCI Personal 800 Bill Problem Continues
Message-ID: <16432@accuvax.nwu.edu>
Date: 25 Jan 91 22:25:17 GMT
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X-Telecom-Digest: Volume 11, Issue 68, Message 4 of 11


I too was a customer of SBS when MCI took it over.  I was somewhat
concerned because we had previously switched to SBS from MCI due to
poor line quality.  This turned out not to be a problem because MCI
had sufficiently improved their line quality in the meantime that we
did not notice any difference on our voice calls.  The problem that I
did have is that this this was in the days before equal access became
available in our neighborhood and MCI wanted us to dial a regular
local number instead of 950-1088 (the SBS number).

Due to our class of local service, this turned a free local call into
one that cost nine cents.  By complaining enough I got them to keep us
on 950-1088 until equal access became available, a matter of a few
months.

The Around Town feature on the MCI calling card was available then,
but it made dialing more complicated.  As I recall, SBS took the
account number first, so it could all be put on one button on our
memory phone.  The phone was able to wait for the second dial tone.


Roger Fajman                         Telephone:  +1 301 402 1246
National Institutes of Health        BITNET:     RAF@NIHCU
Bethesda, Maryland, USA              Internet:   RAF@CU.NIH.GOV