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From: vernon@sail.LABS.TEK.COM (Vernon Wheeler)
Newsgroups: comp.sys.amiga.hardware
Subject: Re: Internal Drive Button
Message-ID: <8846@sail.LABS.TEK.COM>
Date: 25 Jan 91 16:05:32 GMT
References: <1258@pdxgate.UUCP> <1991Jan24.170941.27277@lut.fi> <1262@pdxgate.UUCP>
Reply-To: vernon@sail.LABS.TEK.COM (Vernon Wheeler)
Organization: Tektronix, Inc., Beaverton,  OR.
Lines: 29

In article <1262@pdxgate.UUCP> twells@eecs.cs.pdx.edu (Tabor Wells) writes:
>saffe@lut.fi (Petri Savolainen) writes:
>
>
>> I'm afraid your dealers gave you the correct answer.
>
>> But: With some tools... make a new one yourself! :)
>
>>  -Saffe-
>
>Wait, no, let me get this straight. I cannot get a new internal drive button
>(a little piece of molded plastic which probably cost CBM $.02 and which I
>would gladly pay $10-$15 to get) because they don't sell it? But I can shell
>out around $100 for a brand new internal drive, pay another $60 for instalation
>just so I can get a 100% working drive button? God that pisses me off...
>
About 3 years ago I had a simular problem with a key cap for my A1000
I called CBM . They said "buy a new keyboard" I said thats stupid.
they agreed and said"buy a new keyboard" I said thats stupid. This went on
for some time. Me being angry but trying not to get irate. I ask for
their bosses name and number. I call him/her got the same responce
I asked for the next higher level. This went on through about 6 people
untill I reached the secretary of ( I think ) then president. I talked
to her for a while and she would see if she could do anything about my
problem. About 15 min later I got a call from the first person I talked
to asking whitch cap I needed and where to send it. It cost me $10 for
the cap and about $5 in phone bills but I did'nt buy a new keyboard.
and it felt good.
                               Vernon