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From: bell@pyro.ei.dupont.com (Mike Bell)
Newsgroups: comp.sys.mac.apps
Subject: Re: Excel Crashes When Menu Touched?
Message-ID: <1991Jan18.122237.11496@pyro.ei.dupont.com>
Date: 18 Jan 91 12:22:37 GMT
References: <77@sierra.STANFORD.EDU> <1991Jan15.141539.5285@pyro.ei.dupont.com> <88@sierra.STANFORD.EDU>
Distribution: comp.sys.mac.apps
Organization: DuPont Electronic Imaging
Lines: 59

In article <88@sierra.STANFORD.EDU> siegman@sierra.STANFORD.EDU (siegman) writes:
>>
>>  I have the same problem, using Excel Version 2.2a. I have made numerous
>>calls to the tech support line, and they insist that 2.2a is the most 
>>recent version, and they have never seen the problem. It happens on 8 out
>>of 10 of our Macs that are running 6.0.5. At this point, my solution has been 
>>to start using Wingz again.......
>>
>
>To repeat the solution posted several other places, when you reinstall
>a system file on a HD using the System Tools floppy disks, the
>(presumably damaged) system file on the HD is not __completely__
>replaced, and hence repaired, unless you trash the old system file
>before running Installer.
>
>Otherwise Installer only updates those individual resources that may
>have been updated since the system on the HD was first installed; it
>has no way of recognizing and replacing other system resources on the
>HD that may be damaged internally.  (A dumb way to operate, IMHO.)
>
>__Completely_ replacing the system file finally cured my Excel
>problems, and a number of other problems I'd been having as well.
>
>I'm surprised more Mac pros don't know about this.
>
>--AES



  It's not that people dont know about it...it is a MAJOR hastle though. I
would rather switch to Wingz than replace 10 complete systems with no
guarantee that it wont happen again soon ! Microsoft should look into this
rather that just saying "We haven't seen it"; that's just unacceptable to
me.


	Mike Bell




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Mike Bell                                Internet: bell@opus.wizards.dupont.com
Senior Engineer                          CSNet: BELLMA%ESVAX@dupont.com
DuPont CR&D  				 Applelink: D2747
Advanced Computer Technology Group

    MacBLITZ..... When you feel the need for speed..........

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