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From: ralph@world.std.com (Ralph Lombreglia)
Newsgroups: comp.sys.mac.hypercard
Subject: Re: Can't Print Small Cards w/ Print Stack?
Summary: Hewlett-Packard doesn't know their driver has a problem.
Message-ID: <1991Jan23.174019.27176@world.std.com>
Date: 23 Jan 91 17:40:19 GMT
References: <1991Jan21.222429.25144@world.std.com> <11808@goofy.Apple.COM>
Organization: The World @ Software Tool & Die
Lines: 50

In article <11808@goofy.Apple.COM> gandalf@apple.com (Martin Gannholm) writes:
>In article <1991Jan21.222429.25144@world.std.com> bobsoron@world.std.com 
>(Bob Soron) writes:
>> Both in the first release of HyperCard 2.0 and in 2.0 v2, the Print
>> Stack... dialog will not let me select anything other than full-size
>> cards. Clicking on the popup menu shows only that option already
>> checked.
>
>Your printer driver apparently only supports that resolution. The printing 
>code inquires of the driver which resolutions it supports and displays the 
>options accordingly. If your printer supports resolutions higher than 72 
>dpi, there may just be a bug in the driver that makes it not report the 
>proper information back.
>  For you printer driver writers out there, make sure you support the 
>PrGeneral Set/GetResolution calls.
>
>Bob continues:
>> Looking at the list of bugs that was uploaded to CIS, I got the
>> impression this bug had been fixed; quoting from the list of bugs
>> fixed in the first v2 beta:
>> 
>> %  Print Stack and printing cards now works properly with
>>    non-PostScript printers (LaserWriter IISC, ImageWriter, etc...)
>
>The bug was a crash/hang/blank page bug that appeared on most 
>non-PostScript printers that were tested. First page printed fine, but 
>when it went to print the second....kaboom!
>
>
>Martin Gannholm
>Apple Computer!


Like Bob Soron, I use a DeskWriter with driver 2.0, and would very
much like to print cards in other than full size.  After seeing Martin
Gannholm's posting, I called Hewlett-Packard to alert them to it.
Their Mac printer support person has a comments sheet that says
HyperCard's reduced card-size printing options work only with
PostScript devices, and that therefore the DeskWriter cannot support
quarter-size cards, etc.  But that's not what I hear Martin Gannholm
saying.
 
There are a lot of DeskWriters out there, and we'd like full printer
support for HC 2, but HP isn't going to revise or patch their driver
if we can't convince them there's a problem.  The support person's
name is Vicki, and she said she'd welcome hearing from anyone at Apple
at (208) 323-2551.

Ralph Lombreglia
Internet: ralph@world.std.com   MCI Mail: rlombreglia   Bix: rlombreglia