Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!helios!cnh5730 From: cnh5730@calvin.tamu.edu (Chuck Herrick) Newsgroups: comp.sys.next Subject: Re: Reward for NeXT's response on the net. Message-ID: Date: 29 Jan 91 15:06:28 GMT References: <1991Jan21.220144.7681@uncecs.edu> <1895@kgw2.bwi.WEC.COM> <998@kaos.MATH.UCLA.EDU> <1991Jan28.192742.24563@ux1.cso.uiuc.edu> Sender: usenet@helios.TAMU.EDU Distribution: na Organization: Geodynamics Research Institute, Texas A&M University Lines: 26 In-reply-to: dorner@pequod.cso.uiuc.edu's message of 28 Jan 91 19:27:42 GMT In article <1991Jan28.192742.24563@ux1.cso.uiuc.edu> dorner@pequod.cso.uiuc.edu (Steve Dorner) writes: When I post questions to comp.sys.mac.programmer, an Apple employee nearly always responds, sometimes with stuff that is documented nowhere, and that a PR-type would never know. I don't think that's because of company policy; rather, Apple people are answering questions out of the goodness of their hearts, just like the NeXT people who post here. Sigh. at last a bit of sanity on this well-worn issue. Of course, if those who wondered why corporations don't post to the net had read the newnewsuser netiquette postings when they first started to use Usenix, they would understand that commercial use of the net is a gigantaur no-no.. and of course, this doesn't prohibit a company's employees from posting (as individuals) nor does it prohibit a company from reading the newsgroups. The fact that you don't see posts direct from commercial enterprises may, in fact, be a reflection of a heightened sensitivity and awareness on the part of the company in question. One could look at the newsgroups and construct a list of the commercial enterprises whose employees take their own time to help users "out here" and use that as an indication of the companies which care about their customers. At least one could if one had half a mind. to.