Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!uunet!van-bc!ubc-cs!alberta!alberta!aunro!ersys!davem
From: ersys!davem@nro.cs.athabascau.ca (Dave McCrady)
Newsgroups: comp.dcom.modems
Subject: Re: Phone number for Telebit?
Message-ID: <oe9Tw2w163w@ersys.uucp>
Date: 4 Feb 91 09:33:35 GMT
References: <1506@public.BTR.COM>
Organization: Edmonton Remote Systems, Edmonton, AB, Canada: Public Access USENET
Lines: 31

cec@public.BTR.COM (Cerafin E. Castillo  cec@btr.com) writes:

> In article <303@sphinx.ci.oz>, rpp@sphinx.ci.oz (Richard Perini) writes:
> > Could someone please email me me the phone number and/or email address
> > for Telebit Corporation?  I'm trying to contact them to find out whether
> > their modems are available in Holland.
> > 
> 
> Telebit may be reached at 1-800-TELEBIT in the U.S. and 1-408-734-5200
> direct Technical Support line.  Telebit's main number is 1-408-734-4333
> and their e-mail address is modems@telebit.com or {uunet,sun,ames,pyramid}
> !telebit!modems.  Their European office in Luxembourg may be reached at
> +352 31 96 45.  Rick Davis is the Salesman, Stephen Gordon is the Systems
> Engineer, and Hans VanCrommenacker is one of the senior engineers.
> 
> I would highly recommend using the phone numbers.  I have heard that
> the e-mail address is very poorly attended to.  Furthermore, a recent
> memo sent to me by Telebit (I am a Telebit distributor and ex-employee)
> tells me that the e-mail and netnews have fallen by the wayside.
> 
> 

  I would  have to disagree with the comment re e-mail.  Last week,
I e-mailed a request for the T-2500 configuration information mentioned 
in the manual for the modem and I had a response within hours.
  Mind you, I'm in Canada, not Europe... :).


   Dave McCrady                 |  ersys!davem@nro.cs.athabascau.ca
+1 403-454-4054 (voice)         |  Disclaimer? Who needs a disclaimer?
+1 403-454-6093 (public USENET) |  I >own< the joint.