Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sun-barr!lll-winken!unixhub!shelby!msi.umn.edu!noc.MR.NET!gacvx2.gac.edu!hhdist From: TNAN0@CCVAX.IASTATE.EDU Newsgroups: comp.sys.handhelds Subject: Version D to E upgrades... Message-ID: Date: 31 Jan 91 01:07:00 GMT Lines: 24 To: handhelds@gac.edu Return-path: To: handhelds@gac.edu X-VMS-To: IN%"handhelds@gac.edu" I called HP today and asked them about upgrading to a version E (I have a version D). It works like this: You cannot get an E the same way that A, B, and C owners can. They can get one even if their warranty is up. However, ANY version D owner (no exceptions based on serial numbers) CAN get a version E if: 1) The calculator is still under manufacturer's warranty 2) You plead that the anomolies it has interfere with your uses for it So, any version D owners who wish to get an E, simply mail your calculator to the HP service center at: Corvallis Service Center 1030 NE Circle Blvd. Corvallis, OR 97330 USA With a note stating why you want an E and letting them know that it has been cleared by service support. You must also include a copy of proof-of-purchase. They told me the service center turn-around was 3-5 days after receipt... Good luck, all...! ---Xeno I DO NOT WORK FOR HP AND I ACCEPT NO RESPONSIBILITIES FOR THEIR ACTIONS. MY INFORMATION COMES FROM A CONVERSATION WITH A SERVICE CENTER REPRESENTATIVE.