Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!hellgate.utah.edu!csn!spot.Colorado.EDU!frechett From: frechett@spot.Colorado.EDU (-=Runaway Daemon=-) Newsgroups: comp.sys.handhelds Subject: Re: Upgrading/Warranty Card... Message-ID: <1991Jan31.212800.3842@csn.org> Date: 31 Jan 91 21:28:00 GMT References: <1991Jan31.154120.38305@eagle.wesleyan.edu> Sender: news@csn.org (news) Organization: University of Colorado, Boulder Lines: 25 Nntp-Posting-Host: spot.colorado.edu In article <1991Jan31.154120.38305@eagle.wesleyan.edu=+ flinton@eagle.wesleyan.edu writes: =+In article <27a3567e:1757.1comp.sys.handhelds;1@hpcvbbs.UUCP>, akcs.ciarn@hpcvbbs.UUCP (Dan Ciarniello) writes: =+> I wouldn't count on being without a calculator for only 10 days. I =+> believe that HP says that you will get it back within 10 days of their =+> receiving it. =+ I've had to send two terminals and a floppy drive to HP for repair =+and/or field upgrade -- elapsed time between my sending it off and getting =+it back never exceeded one week (so HP had but a day or two to do their thing). =+Pretty impressive! (Slow UPS surface shipments, CT to NJ and back, every time.) I can believe it.. I called HP today about the upgrade and asked, if I were to FEd Ex it to them, could they Fed Ex it back.. They said sure.. The person I talked to said that they will recieve the calculator tomorrow and they have to hold onto it over the weekend, and then move it to another building or some such Monday and that since this is just a replacement deal, they should be able to get the Calculator out Monday Afternoon or Tuesday morning. So if I am really lucky I should have my Calc back by tuesday or Wednesday.. (Damn my capitalization is ScReWeD.) They are being nothing but helpful. I wonder what things in Tangent OR are going to be like near the end of Feb.. You have to feel sorry for the poor soul who is going to lose his calc in the mail too. =+ -- Fred =+ FLinton@eagle.Wesleyan.EDU or fejlinton@mcimail.com or fejlinton@attmail.com ian