Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!uunet!shelby!msi.umn.edu!noc.MR.NET!gacvx2.gac.edu!hhdist From: TNAN0@CCVAX.IASTATE.EDU Newsgroups: comp.sys.handhelds Subject: RE: Version D to E upgrades... Message-ID: Date: 4 Feb 91 04:28:00 GMT Lines: 11 Return-path: To: handhelds@gac.edu X-VMS-To: IN%"handhelds@gac.edu" Chris Spell, I personally called HP (at 503-757-2002) and they transferred me to Technical Support. Customer service at HP is null and void. NEVER listen to what they say--they are misinformed. They did not even know there was more than one ROM version until recently... I was told that D to E was covered under warranty... If they try to convince you this is a rumor... tell them to call ME at 515-294-5419 and I will personally tell them of my conversation with Technical Support. -Xeno-