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From: louie@sayshell.umd.edu (Louis A. Mamakos)
Newsgroups: comp.sys.next
Subject: Re: NeXT keyboards
Message-ID: <1991Feb5.032803.23922@ni.umd.edu>
Date: 5 Feb 91 03:28:03 GMT
References: <5111@media-lab.MEDIA.MIT.EDU> <_u8G$b1f@cs.psu.edu>
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In article <_u8G$b1f@cs.psu.edu> melling@cs.psu.edu (Michael D Mellinger) writes:
>How are we suppose to tell them?  NeXT, I don't need a return key that
>big!!  

Pick up the phone, and call the (free) 800 number and explain that you
are very unhappy about the new keyboard layout, and that you won't buy
a computer with a crummy, user unfriendly keyboard.  Or, if you bought
a system, you can complain that all the demo units you saw had the
"classic" keyboard and that the marketing glossies have the "classic"
keyboard and that you want and expect the product that you ORDERED and
PAID for.  If you were buying a car, I'd call it bait and switch.

Call your salesman, your campus computer store or your Businessland
store and explain that you are an UNHAPPY customer, and that you
CANNOT recommend the purchase of a computer with such a blecherous
keyboard to any of your friends or business associates.  Or tell them
that as a prospective customoer, you can't possibly live with a
computer with a broken keyboard.  This mean lost sales for them.

Think of it this way; it was marketing slime that likely caused this
atrocity to happen.  The the marketing people the kind of stuff that
they want to hear.  Just because the European market demands an
unusable keyboard is no reason we should be stuck with one.  (This is
the explanation/excuse that I've been told.)

louie