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From: jcwasik@PacBell.COM (Joe Wasik)
Newsgroups: comp.windows.ms
Subject: DESKJET 500 printer driver
Keywords: deskjet 500 hewlett packard hp
Message-ID: <8558@pbhyf.PacBell.COM>
Date: 5 Feb 91 18:06:44 GMT
Organization: Pacific * Bell, San Ramon, CA
Lines: 26

Hewlett-Packard is finally shipping the printer drivers that allows you
to use the DESKJET 500 under Windows 3.0.

The bug list in the README files is surprisingly long - though I am not clear
whether these bugs are in the driver or in the application (Word, Excel, etc).

There is, however, one serious bug in the driver that prevents the use
of the Print facility under the File Manager.  It appears that the driver
attempts to place too many lines of text onto a page.  The DESKJET 500
can normally only handle 61 lines.  The driver tries to print 62 and that
last line gets chopped.

I've called technical support.  They did not know about the problem, but they
were able to reproduce it quite easily.  They said that this problem may
not be fixed.

There apparently is no known way around this (yet?).  Yes, the DESKJET 500
does have dip switches that control such things as lines-per-page, but these
settings can be ignored by the software - and in this case, it is.

Any additional knowledge in the Usenet world will be appreciated.

-- 
Joe Wasik, Pacific Bell, 2600 Camino Ramon, San Ramon, CA (415)823-2422
email: jcwasik@clib.PacBell.COM or [...]!pacbell!clib!jcwasik
These opinions are all mine, but just barely...