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From: WANCHO@wsmr-simtel20.army.mil (Frank J. Wancho)
Newsgroups: comp.dcom.telecom
Subject: Re: MCI Personal 800 Service
Message-ID: <74382@bu.edu.bu.edu>
Date: 9 Feb 91 14:35:00 GMT
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X-Telecom-Digest: Volume 11, Issue 106, Message 7 of 11


When the announcement of the MCI Personal 800 service appeared on this
forum in the beginning of December, I immediately called MCI to confirm 
several items and then ordered the service based on that confirmation.
What I confirmed was that as an MCI customer, the monthly fee was $2,
and that the rate of $6.50 per hour was in one minute increments, no
minimum, and applied to in-state as well as interstate calls.  It was
the in-state feature that I asked to be double-checked and reconfirmed.

Earlier this week I finally received the brochure and confirmation
sheet, listing my assigned 800 number and PIN.  I called again to
confirm that the rates applied to in-state calls.  I was told that I
was to receive yet another brochure explaining a change in policy made
on 1 Feb after the first brochure was already in the mail.

The change in policy is significant: the rate to be applied to the
incoming Personal 800 calls is tied to the PrimeTime service you
already have.  I have only PrimeTime Texas, which is $11.25 for the
first hour and $10.50 for subsequent hours.  Incoming Personal 800
calls originating within Texas will be billed at the PrimeTime Texas
rate, not the $6.50 per hour rate.  If the incoming calls originate
elsewhere, they will be charged at the $15 per hour rate, not the
$6.50 per hour rate, because I don't have regular PrimeTime service.

Note also that the service is now called PrimeTime plus Personal 800.

The rates cited above apply only during the plan hours: 5pm to 8am
Monday through Thurday, 5pm Friday to 5pm Sunday, and 11pm Sunday to
8am Monday.  Personal 800 calls outside those hours are billed at
$13.50 per hour for regular PrimeTime users.  I don't know the
off-hour rates for PrimeTime Texas.


Frank