Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sun-barr!apple!agate!shelby!neon!news
From: rudd@calvin.Stanford.EDU
Newsgroups: comp.sys.handhelds
Subject: HP 48SX Replacement Policy
Message-ID: <1991Feb8.031945.26342@Neon.Stanford.EDU>
Date: 8 Feb 91 03:19:45 GMT
Sender: news@Neon.Stanford.EDU (USENET News System)
Organization: Stanford University
Lines: 22

Just a quick note on how they are doing.

It took 7 days door to door (first class to, ups from)
to get my Rev. A upgraded to a Rev. E calculator.  They
must have gotten it on Monday and mailed it back on Tuesday.
24 hour servicing is pretty amazing!

Included was a note which certified a new one year
warranty beginning March 1991.  Quite a pleasent surprise!

HP may have started off on the wrong foot with the SX but
certainly is not doing a half-way job now that they decided
to correct the situation.

Now if only it came with a better way to update the ROM...

  -- Kevin
--
  -- Kevin
     kevin@kilohoku
     rudd@umunhum
     kevinw@portia