Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!samsung!sdd.hp.com!wuarchive!udel!haven!umd5!umd5.umd.edu!anderson From: anderson@sapir.cog.jhu.edu (Stephen R. Anderson) Newsgroups: comp.sys.next Subject: Re: hoping more people will be happy customers Message-ID: Date: 6 Feb 91 21:14:09 GMT References: <5085@media-lab.MEDIA.MIT.EDU> <1769@camex.COM> <1772@camex.COM> Sender: news@umd5.umd.edu Organization: Dept. of Cognitive Science, The Johns Hopkins University Lines: 23 In-reply-to: news@Camex.COM's message of 6 Feb 91 19:15:41 GMT In article <1772@camex.COM> news@Camex.COM (news) writes: In article anderson@sapir.cog.jhu.edu (Stephen R. Anderson) writes: >I really wonder what NeXT's allocation (non-)policy is for upgrades. >Mr. Knauth in Boston got his (68040/2.0) "within a month of sending >[his] check." My order was paid in full, up front. Maybe yours was too. Anyway, I really hope you and other people waiting will get your orders quickly. It makes me sad to see people unhappy with NeXT, because my experience has been good so far. My order was covered in full with a University purchase order, and all I know is that the money disappeared from my grant budget right away..... Much as I like the '030 cube I've got, I'm really frothing at the mouth as I hear of more and more people who have gotten their upgrades after less waiting than I've put in. I'm sorry to keep beating this to death, but I really think it's a problem with corporate organization. Allocation of (possibly scarce) resources should look more like a FIFO and less like a push-down stack. Steve Anderson