Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sun-barr!decwrl!uunet!bu.edu!nucsrl!telecom-request From: john@zygot.ati.com (John Higdon) Newsgroups: comp.dcom.telecom Subject: Re: Wanted: Recommendations For Small Key-System Message-ID: <74655@bu.edu.bu.edu> Date: 14 Feb 91 07:57:00 GMT Sender: news@bu.edu.bu.edu Reply-To: John Higdon Organization: Green Hills and Cows Lines: 122 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 113, Message 2 of 10 Dave Levenson writes: > I had a long chat with AT&T's local GBS sales office about Partner and > Partner-Plus. I wanted to replace a small business phone system. The > present system is an ITT 701 with three trunks and eight stations, > used only for voice. There is also a Mitel SX-5 PBX with two trunks > and six stations, used only for data. (The PBX stations are one 2500 > set, and five modems.) An additional trunk is connected directly to a > FAX machine, bypassing the 701 and the SX-5. I am currently using a KX-T123210 for voice lines and data lines. There are ten trunks on the system: five for voice and data and five dedicated to incoming data. Four modems each answer a particular line each and there is a FAX machine. If a particular modem has not reset and does not answer, there is a delayed ringing sequence programed into the switch to try another after one ring and so on down the line. This is set up in a circular arrangement, which the Panasonic is easily capable of doing. This arrangement also allows a modem to use other lines, such as WATS, for outgoing calls by simply putting a different trunk group access code in the dial script. > I would like to combine the systems, and pool all of the trunks for > outgoing calls, and still direct inbound traffic to the modem pool, > the fax machine, and the nine voice stations. Additionally, I'd > like to replace four of the eight electronic key sets with 2500 sets. Absolutely no problem with the Panasonic. The KX-T1232 comes equipped to handle 8 trunks and 16 stations (electronic or single line). Stations are added in groups of eight and trunks are added in groups of four (or I should say the last four are added at one time). The single line phone has 99% of the flexibility of the electronic phone, which is extremely powerful. The SLP can call out on any line or group, can answer any line or group, can transfer, can conference, can split a conference, has call waiting, can have data line security, and has different ring cadences for different incoming call and call return sources. An associate has even worked out a way to provide CPC to stations! > They quoted approximately $2,200 for six trunks, and four electronic > key sets. That buys you the 8X16 Panasonic KSU and about four electronic (display) phones. > The single-line sets and installation are extra. If the > installation is not performed by AT&T, they void the warranty. You can get anyone you like to put the Panasonic in with full warranty. > The feature set for the single-line phone is surprisingly weak. As mentioned above, Panasonic support for the SLP is PBX-like. It is also highly configurable in system programming. As mentioned, ALL traffic (computers, voice, FAX) is handled by my Panasonic in my home. > There is no way to choose which trunk the set uses when it originates a > call; it is permanently associated with a specific trunk. Panasonic: dial '9' for auto trunk selection; dial '8X' for a specific group. > calls on that trunk cause the station to ring. Inbound calls on other > trunks may not be answered on that set, but may be transferred there > after they have been answered on a key set. Fully programmable on the Panasonic. You can have a specific trunk ring a SLP, any of a number of trunks ring it, any of a number of trunks on a progammable delayed basis ring it, or you can have no trunks ring it but enable answering via pick up (by groups if desired) code. > Intercom calls dialed to > a single-line set are indistinguishable from inbound trunk calls. Panasonic: double ring for internal, single ring for outside calls. Transfered call changes from double to single ring if the transfering party hangs up (blind transfer). > call which has been placed from or answered at a single-line set may > be held, but may not be transferred to another single-line or key set. Panasonic: you may transfer it freely within the system or trunk to trunk to an outside number. Call forwarding on extensions can be to other extensions or to numbers outside of the system. > If the trunk associated with a single-line set is in use, the set is > unable to place any inside or ourside calls, but may bridge on to the > existing trunk call if the privacy feature is administered OFF. Panasonic: Not applicable. A single line set can do what it likes. A SLP can be programmed to select a particular outgoing trunk group if nothing is dialed within a programmable amount of time if desired. I have a security system dialer that can't deal with anything but a preprogrammed number. No problem. It comes off hook and one second later is presented with outside dial tone (of my choosing). > I was also told that the display-equipped version of the key set would > display calling numbers if the trunks are equipped with Caller*ID > service. The other GBS rep told me that this is not true! Panasonic doesn't do this yet. Not a problem in California. > > 3) PARTNER goes up to 4 CO lines and 12 extensions, while PARTNER PLUS > > goes up to 8 lines and 24 extensions. KX-T1232: 12 lines and 32 extensions. > Could someone provide a comparative feature list for the Panasonic > system? I still want to upgrade the network here at Westmark, but I > don't think the Partner is the 'right choice'. It doesn't sound as though the two systems are even in the same class. I don't have the time to type in the entire feature list of the Panasonic. Its feature offerings are robust, to say the least. Great care has been given to the handling of single line phones, and it is this capability that has made the system so useful my application. John Higdon | P. O. Box 7648 | +1 408 723 1395 john@zygot.ati.com | San Jose, CA 95150 | M o o !