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From: karinc@isc.intel.com (Karin Coffee)
Newsgroups: comp.sys.novell
Subject: Re: Novell-MS Windows 3.0  Print Problems
Message-ID: <1151@intelisc.isc.intel.com>
Date: 15 Feb 91 00:29:44 GMT
References: <14360003@hpdmd48.boi.hp.com>
Organization: Supercomputer Systems Division, Intel Corp.
Lines: 45

In article <14360003@hpdmd48.boi.hp.com> johnb@hpdmd48.boi.hp.com (John Burenheide) writes:
>
>	When anyone prints from Microsoft Project for Windows v1.0, the
>	output is garbage.  Also any attempt to print from another
>	windows application after that also prints garbage. (Excel, Word
>	for Windows, Write).  The only way to clear the problem, is to
>	restart windows.  All applications are run from the c: disk.
>
>	The second problem I encounter is when all the applications are
>	run from the Netware Server.  (Windows, Excel, Word for
>	Windows).  All the applications run fine, but again there is
>	printing problems.  The first workstation prints ok, but the
>	second and beyond will print garbage from any and all
>	applications running under windows.  The only fix I've found is
>	to map all workstation network drives the same.  Each
>	application would be running from the same network disk on each
>	workstation. Is this the only way it will work, or am I doing
>	something wrong?
>

We have all sorts of problems printing using the Windows printer drivers.
Excel for Windows has a "known problem" with the HP ProCollection font
cartridge.  Deleting any knowledge of the font cartridge out of the printer
configuration helped with that.  

Microsoft Project and other Windows utilities had problems with DOSED, which
is a history file that we run on all of the DOS machines.  This is also a
"known problem" which Microsoft acknowledges, but isn't actively fixing that
I know of.  They told me that any of the TSRs that are designed to store
command histories can cause this problem.  We were getting reams of paper
out of the printer with a few characters or lines of garbage on them.

Finally, Microsoft recently sent me (at my request) updated printer drivers
for the HP LaserJet III.  I expect that they have updated drivers from the
LaserJet Series II also.  No charge, other than the long distance phone call
and sitting on hold for 30-45 minutes.  The new drivers have helped a lot.
Not completely, mind you, but it's better.


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