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From: telecom@eecs.nwu.edu (TELECOM Moderator)
Newsgroups: comp.dcom.telecom
Subject: Re: Are You Behind on Your Sprint Bill?
Message-ID: <telecom11.123.1@eecs.nwu.edu>
Date: 16 Feb 91 04:47:39 GMT
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X-Telecom-Digest: Volume 11, Issue 123, Message 1 of 10


David Ptasnik <davep@u.washington.edu> writes:

> It would appear that anyone who knows your telephone number can get
> information about your Sprint account.  Just call 1-800-877-4646, pick
> menu choices 1, 1, put in an area code and phone number, and up pops
> current account info.

And I Noted:

> [Moderator's Note: It appears there have already been some changes
> made. Choice '1' is no longer available from within the top level
> choice '1'.  You press '1' to get automated information, but when you
> do the menu therein now starts with choice '2'.

Several of you replied, including  Syd Weinstein <syd@dsi.com>;  David
Ptasnik <davep@u.washington.edu>;  Nicholas J. Simicich <NJS@ibm.com>;
and David E. Sheafer <nin15b0b@stan.merrimack.edu>. The response below
 from Syd Weinstein was typical:

> Must have been a glitch, Pat,  It works as  David said from  here, I
> just tried it and called up several people's accounts.

I tried it today and also got the (now infamous) 'choice one'.  I
assume what may happen is if the billing computer is down for updates,
etc,  then choice one is temporarily not offered.  Thanks to all who
pointed this out and confirmed Sprint is still giving everyone's
account information to anyone who calls, whether they are entitled to
the information or not.   


PAT