Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!thunder.mcrcim.mcgill.edu!snorkelwacker.mit.edu!spool.mu.edu!sdd.hp.com!zaphod.mps.ohio-state.edu!casbah.acns.nwu.edu!nucsrl!telecom-request From: syd@dsi.com (Syd Weinstein) Newsgroups: comp.dcom.telecom Subject: Re: Why do Telcos Use Window Envelopes for Payments? Message-ID: Date: 20 Feb 91 15:10:11 GMT Sender: news@casbah.acns.nwu.edu Reply-To: syd@dsi.com Organization: Datacomp Systems, Inc. Huntingdon Valley, PA Lines: 27 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 139, Message 8 of 12 Originator: telecom@delta.eecs.nwu.edu Ron Heiby writes: > 0004133373@mcimail.com (Donald E. Kimberlin) writes: > The thing about my IL Bell bill-paying envelopes, and many others, > that I continue to find a mystery is, "Why the heck do they need that > window on the envelope?" As far as I can tell, it's just to give me a > pain by forcing me to a specific orientation of contents insertion. The reason is very simple, its to make sure you remember to include the payment coupon. Having the make the address show through the window makes it much more likely that the customer will include the payment coupon. Our local power company and the water company go one better, the window only is big enough to show the name of the company, the address and bar code are pre-printed. Again, its just to make sure that the proper page is returned and that a page is returned. Otherwise too many people just send in a check and no 'bill payment page'. Sydney S. Weinstein, CDP, CCP Elm Coordinator Datacomp Systems, Inc. Voice: (215) 947-9900 syd@DSI.COM or dsinc!syd FAX: (215) 938-0235