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Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!uunet!zaphod.mps.ohio-state.edu!unix.cis.pitt.edu!gvlf3.gvl.unisys.com!tredysvr!dvnspc1!gary
From: gary@dvnspc1.Dev.Unisys.COM (Gary Barrett)
Newsgroups: comp.os.msdos.misc,comp.sys.ibm.pc.misc
Subject: Re: Need More DOS Memory!
Message-ID: <1112@dvnspc1.Dev.Unisys.COM>
Date: 19 Feb 91 12:57:52 GMT
References: <24473@netcom.COM> <26991@uflorida.cis.ufl.EDU>
Organization: Unisys Corporation, Devon Engineering Offices
Lines: 27


"The other thing is that Quarterdeck tech support is 
atrocious....I have YET to get through to them!  I've had the 
line picked up ONCE, and then I was put on hold by voice mail 
for 15 minutes before I hung up."


Brother, you can say THAT again!  All I wanted was information on
how to update QEMM to version 5.1, so that I can run with Windows 3.0.
Could I get anything but a busy signal on their phone line?   No.  Oh
well.  So I gave up and dropped them a postcard requesting the
information.  Well, guess what:  I never got a reply from them.

Dear Quarterdeck:  If you are listening, you are about to lose a
former happy customer just because I have a problem to solve and you
don't seem too concerned about respecting your current user base.  No
way I'm going to buy a whole new version of QEMM.  If I have to do
that, I'll find another Windows-compatible solution (like 386 MAX).
I'm not bound to support a company who doesn't support me.  

-- 
========================================================================
Gary L. Barrett

My employer may or may not agree with my opinions.
And I may or may not agree with my employer's opinions.
========================================================================