Path: utzoo!mnetor!tmsoft!torsqnt!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!emory!rsiatl!nanovx!msa3b!kevin
From: kevin@msa3b.UUCP (Kevin P. Kleinfelter)
Newsgroups: comp.dcom.modems
Subject: Re: High-speed modems for overseas file transfer
Message-ID: <1543@msa3b.UUCP>
Date: 22 Feb 91 12:47:28 GMT
References: <997@nih-csl.nih.gov>
Organization: Dun and Bradstreet Software, Inc., Atlanta, GA
Lines: 35

bert@helix.nih.gov (Bert Tyler) writes:

[What modems to use between US and UK?]

>...  Their plan is to purchase two modems
>here in the states next month when one of the home office staff drops
>by for a visit and stuffing one into his luggage for the return trip
>because "everything is cheaper in the States".

Big mistake. Very big mistake. Unless their staff is paid VERY low.
When that modem brakes, it will take a LONG time to get it fixed.
Unless they plan to smuggle it in, they'll have to pay customs. 
Also, they need a different phone cable and a different power transformer
for each side of the pond.

We have a site in the U.K. that uses Hayes V-Series, and a site in the
U.S. that uses Hayes V-Series.  Each works well in its own country.  I have
NEVER EVER been able to get a 9600 connection to work between countries.
(It might be possible, I just never got it to work.)  

This is not a slam against Hayes, it is probably difficult for most modems.
I strongly encourage you to find a modem known to work transatlantic, and
with an office in the US and UK.

>...Also bear in
>mind that these guys are not going to get any recommendations involving
>proprietary protocols (HST, PEP, Hayes V-Series, etc) from me.

Nice philosophy. I agree in principle. Transatlantic is expensive.
Use the fastest, most reliable modem you can find.
-- 
Kevin Kleinfelter @ Dun and Bradstreet Software, Inc (404) 239-2347
{emory,gatech}!nanovx!msa3b!kevin

Look closely at the return address.  It is nanovx and NOT nanovAx.