Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!uwm.edu!rpi!bu.edu!telecom-request From: djdaneh@pacbell.com (Dan'l DanehyOakes) Newsgroups: comp.dcom.telecom Subject: Re: Why do Telcos Use Window Envelopes for Payments? Message-ID: Date: 21 Feb 91 21:37:26 GMT Sender: news@bu.edu.bu.edu Reply-To: Dan'l DanehyOakes Organization: Pacific * Bell, San Ramon, CA Lines: 13 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 145, Message 4 of 7 In article SKASS@drew.bitnet writes: > It may give you a pain to put the contents into the envelope in a > particular way, but it aids the Telco's automation. Speaking as a consumer (rather than a telco employee, which I also am), why should I *give* a frog about aiding the Telco's automation? If it saves the vendor (in this case, a Telco) labor at cost of convenience to the Customer, it's bad marketing -- period. The Roach