Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!uunet!wuarchive!zaphod.mps.ohio-state.edu!samsung!raybed2!rayssd!anomaly!mpd
From: mpd@anomaly.SBS.COM (Michael P. Deignan)
Newsgroups: comp.unix.sysv386
Subject: Re: SECURITY BUG IN INTERACTIVE UNIX SYSV386
Message-ID: <1991Feb24.205238.5232@anomaly.SBS.COM>
Date: 24 Feb 91 20:52:38 GMT
References: <7@gogoman.sf.ca.us>
Organization: Small Business Systems, Inc., Esmond, RI  02917
Lines: 27

erik@gogoman.sf.ca.us (Erik Fortune) writes:

>    I've reported several bugs to SCO (as a single user, not a large
>customer) via email.    They always call me the next morning to talk
>about the problem and make sure that they understand it.   Within
>a few days I get a followup email message.   I've had them call back
>to clarify subtleties or omissions in the bug reports.   I haven't
>upgraded yet, so I don't know if they actually fix my bugs :-), but they
>sure put on a pretty good show considering that I'm a quantity one
>customer.  Oh, yeah -- I'm not in the developer program, and I'm
>not paying for additional support.

I, on the other hand, have had a terrible time attempting to get SCO's
TCP/IP installed (it craps out during the install process) and it took
two letters to "support@sco.com" before I got a response. That was a
month ago. Then we played phone tag for a week; finally I got a response
in email "gee, it works everywhere else just fine."

It's still on the shelf waiting to be properly installed.

MD

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