Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!sdd.hp.com!zaphod.mps.ohio-state.edu!casbah.acns.nwu.edu!nucsrl!telecom-request From: abc@adm.brl.mil (Brinton Cooper) Newsgroups: comp.dcom.telecom Subject: Call Waiting and Prodigy Message-ID: Date: 26 Feb 91 04:10:06 GMT Sender: news@casbah.acns.nwu.edu (Mr. News) Organization: Ballistic Research Laboratory Lines: 36 Approved: Telecom@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 162, Message 9 of 10 Originator: telecom@delta.eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu Nntp-Posting-Host: hub.eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu My niece has a PS-1 which runs and connects her to Prodigy (I think). Anyhow, they have call waiting at their house; as you know, this feature of the phone often disconnects dial-up modems. In fact, with their C-64 and TRS-80 machines, they experienced this when calling BBS lines. However, she tells me that when she's connected to Prodigy, the call waiting seems not to work. If someone calls during a Prodigy session, the caller gets a busy signal. Does someone have an explanation? I prefer e-mail. This is a very active group and one that I don't normally read. Thanks, folks. Brint Brinton Cooper BRL - Where "Research" is our Middle Name. [Moderator's Note: Might it be that the dial-up number for Prodigy being used somehow does not supervise on connection of a call? If supervision is not present, the originating switch may think it is still trying to set up the call. When you first go off hook and dial a number, call-waiting is de-activated since an incoming call at that moment would cause disruption in the dialing process. Otherwise, how about doing two things: (1) give us the in-dial number used for closer examination, and (2) ask your niece to try again and make sure this is really the case. Better still, *you* try calling her when she is known to be online with Prodigy and see if you can knock her down. I suspect she got this report from someone who tried dialing her just as she was dialing into Prodigy. They got a busy signal at that instant (naturally); reported it to her and she misunderstood the exact time at which they called and thought it had to do with Prodigy rather than her status at the moment. PAT]