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From: rterry@hpcuhc.cup.hp.com (Ray Terry)
Newsgroups: comp.sys.mac.apps
Subject: Re: Aladdin Systems on StuffIt Deluxe
Message-ID: <107960011@hpcuhc.cup.hp.com>
Date: 26 Feb 91 23:29:24 GMT
References: <23269@well.sf.ca.us>
Organization: Hewlett Packard, Cupertino
Lines: 18

>>It might help if your support folks responded to the bug reports sent to the 
>>'well' address...  I've sent three bug reports over the past two months to 
>>the address listed in your sig, but have yet to receive a single response.
>
>C'mon, give them a break.  The Well is, I believe, a public access
>system (Correct me if i'm wrong), i.e. they don't have their own machine
>on the Net.  So they probably can't check mail there all THAT often. 

You're kidding, right???  "they probably can't check mail there all THAT 
often" ???  If they expect to provide support via e-mail, as they indicate,
then they had better be checking it at least weekly, if not everyday.

It really doesn't matter anymore.  I was die-hard StuffIt fan (note my name in
the StuffIt 1.5 manual), but now I prefer Compact Pro.  Why?  Better support
and superior data compression.

Ray
rterry@hpcupt1.cup.hp.com